UserVPN Diagnostics
Use the UserVPN Diagnostics tool to check a VPN gateway’s performance and connectivity.
On Diagnostics > Diagnostic Tools > UserVPN, the following options are available in the Tools list.
UserVPN Diagnostics Tool | Description |
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Session History |
Review specific VPN gateway sessions in more detail. |
ELB Status |
Check the status of load balancers within specific VPCs/VNets. |
Diagnostics |
Run a comprehensive diagnostics report that you can download and analyze or send to Aviatrix support. |
To run diagnostics on any UserVPN gateway:
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In CoPilot, navigate to CloudFabric > UserVPN and select the VPN Gateways tab.
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Select either the Default VPN or GeoVPN tab. Diagnostics are available for both gateway types.
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Click Diagnostics.
You can also click the vertical ellipsis next to a specific Default VPN or Geo VPN Gateway and select UserVPN Diagnostics.
The tabs on the UserVPN Diagnostics Tools window allow you to run diagnostics on a VPN user, view session history, or check ELB (load balancer) status.
Diagnostics tab
Use the Diagnostics tab to run diagnostics on a VPN user to check their connectivity and performance.
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Navigate to *Diagnostics > Diagnostic Tools > UserVPN Diagnostics.
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Select a Tool in the left pane.
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Enter the user’s name in the User’s Name field.
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Click Run.
Session History tab
Use the Session History tab to review specific VPN gateway sessions in more detail.
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On the UserVPN Diagnostics Tools window, select the Session History tab.
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Use the fields at the top of the window to filter by User, Date, Destination IPs, or Gateways.
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Click Run.
ELB Status tab
Use the ELB Status tab to check on the status of load balancers within specific VPCs/VNets.
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On the UserVPN Diagnostics Tools window, select the ELB Status tab.
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Select a VPC/VNet from the dropdown menu.
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Click Run.
Review the load balancers, the VPN gateways that use each load balancer, and the status of each gateway below.