Troubleshooting Edge Gateway Connectivity
This document provides information about using the Edge Gateway’s command-line interface and troubleshooting common connectivity issues.
Using the Edge Gateway’s Command Line Interface
You can connect to the Edge Gateway’s Command Line Interface (CLI) or Console and use the Clish commands below to change the password, show gateway diagnostics, and troubleshoot Edge Gateway connectivity.
| Once the Edge Gateway registers with the Aviatrix Controller, the password for the CLI login changes to the Management IP address of the Edge Gateway. |
| Command | Description |
|---|---|
change_console_password |
Changes the password for the CLI login. |
check_conduit |
Check conduit state. |
check_network [dns][reachability] |
Troubleshoot network connectivity. |
diagnostics |
Show gateway diagnostics. |
logout |
Log out of the console. |
ping [-c count] [dest] |
Ping destination, optional parameter ping packet count. The default is 5. |
reboot |
Reboot the system. |
set_controller_ip [controller_ip] |
Set the Controller IP address, usually performed after Controller migration when the Controller IP address is changed. |
show_interfaces |
Show output from the command “ifconfig -a more”. |
show_routes |
Show output from the command “ip route show table all”. |
Diagnosing and Resolving Edge Gateway Connectivity Issues
After you deploy an Edge Gateway, the Edge Gateway registers with the Aviatrix Controller. The registration process takes about five minutes.
If the registration is successful, the Edge Gateway status changes from Waiting to Up.
If the registration fails, it is because the Edge Gateway is unable to communicate with the Aviatrix Controller. You could use the diagnostics Clish command to diagnose the network connectivity.
Verifying the Management CIDR Configuration
One common reason the Edge Gateway is unable to communicate with the Aviatrix Controller is the MGMT CIDR is incorrect. You could use the Edge Gateway’s command-line interface and run the check_network Clish command to view if the Edge Gateway can reach the Controller.
Ensure that the correct MGMT CIDR is configured for the gateway.
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In Aviatrix CoPilot, go to Cloud Fabric > Edge > Edge Gateways tab.
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In the table, locate the Edge Gateway and click its Edit icon on the right.
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In the Edit Edge Gateway dialog box, scroll to Interface Configuration section, and click MGMT.
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Update the Egress CIDR with the correct Public IP.
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Click Save.