Overview
This guide provides comprehensive instructions for upgrading your cloud networking infrastructure, including gateways, controllers, and associated services. Follow these procedures to ensure smooth upgrades with minimal downtime and reduced risk.Upgrade Planning
Pre-Upgrade Assessment
System Health Check
Capacity Planning
- Review current resource utilization trends
- Assess impact of new features on resource consumption
- Plan for potential performance improvements or changes
- Ensure adequate capacity for upgrade process
Dependencies and Requirements
- Cloud provider API compatibility
- Network connectivity requirements
- Certificate and authentication dependencies
- Integration with monitoring and security tools
Upgrade Strategy
Maintenance Windows
Business Hours Considerations- Identify lowest-impact time windows
- Coordinate with business stakeholders
- Plan for different time zones if globally distributed
- Consider backup windows for critical operations
- Define rollback triggers and decision points
- Test rollback procedures in non-production
- Ensure ability to quickly revert changes
- Maintain previous version backups
Communication Plan
Upgrade Types
Controller Upgrades
Preparing for Controller Upgrade
Backup Current ConfigurationController Upgrade Process
Staged Upgrade Approach-
Standby Controller First (if HA deployment)
- Upgrade standby controller
- Verify functionality and health
- Perform failover to upgraded controller
- Upgrade original primary controller
-
Single Controller Upgrade
- Schedule maintenance window
- Perform upgrade during low-traffic period
- Monitor closely during upgrade process
Gateway Upgrades
Gateway Upgrade Strategy
Rolling Upgrade (Recommended)- Upgrade gateways one at a time or in small batches
- Maintain service availability during upgrade process
- Allows for immediate rollback if issues occur
- Minimizes impact on production traffic
- Upgrade multiple gateways simultaneously
- Faster completion but higher risk
- Requires careful capacity planning
- Use only in well-tested environments
Gateway Upgrade Process
Pre-Upgrade StepsSoftware and Feature Updates
Feature Flag Management
Enabling New FeaturesUpgrade Procedures by Component
Certificate Updates
Certificate Rotation
Certificate Authority Updates
- Plan for CA certificate rotation
- Update trust stores across all components
- Coordinate with client certificate updates
- Test certificate chain validation
Security Policy Updates
Policy Version Management
Integration Updates
Third-Party Integration Updates
- SIEM Integration: Update connectors and data formats
- Identity Providers: Verify SAML/OIDC compatibility
- Monitoring Tools: Update API integrations and metrics
- Backup Systems: Validate backup and restore procedures
Validation and Testing
Post-Upgrade Validation
Functional Testing
Automated Test Suite
Performance Validation
Baseline Comparison
Load Testing
- Execute load tests similar to production patterns
- Verify auto-scaling functionality
- Test failover and recovery scenarios
- Validate capacity limits and thresholds
Rollback Procedures
When to Rollback
Immediate Rollback Triggers- Critical functionality failures
- Security vulnerabilities introduced
- Severe performance degradation (>25% regression)
- Data corruption or loss incidents
- User acceptance criteria not met
- Integration failures with critical systems
- Unacceptable stability issues
- Compliance or regulatory violations
Rollback Process
Controller Rollback
Gateway Rollback
Configuration Rollback
Best Practices
Pre-Upgrade Preparation
Testing Strategy- Test upgrades in non-production environments first
- Use identical configurations and data patterns
- Validate all integrations and dependencies
- Document test results and performance baselines
- Maintain current backup and restore procedures
- Verify rollback capabilities before starting upgrade
- Plan for extended maintenance windows
- Prepare emergency contact procedures
During Upgrade
Monitoring and Communication- Continuous monitoring of system health
- Regular progress updates to stakeholders
- Document any issues or deviations from plan
- Be prepared to pause or rollback if needed
- Follow established change management procedures
- Maintain detailed logs of all actions taken
- Coordinate with other maintenance activities
- Ensure proper approval for any deviations
Post-Upgrade
Validation and Monitoring- Extended monitoring period (24-48 hours minimum)
- Comparison with baseline performance metrics
- User acceptance testing and feedback collection
- Documentation of lessons learned
- Update operational procedures and documentation
- Training for operations team on new features
- Communication of changes to end users
- Update disaster recovery and rollback procedures
Maintenance Windows
Planning Considerations
Impact Assessment- Coordinate across multiple time zones
- Consider business calendar and peak periods
- Allow buffer time for unexpected issues
- Plan for potential window extension
Emergency Upgrades
Security Patch Deployment
Rapid Response Procedures
- Abbreviated testing for critical security fixes
- Emergency change approval processes
- Accelerated communication procedures
- Post-incident review and documentation
Upgrade Automation
Scripted Upgrades
Automation Framework
CI/CD Integration
- Integration with deployment pipelines
- Automated testing and validation
- Rollback automation on failure
- Integration with monitoring and alerting