> ## Documentation Index
> Fetch the complete documentation index at: https://docs.aviatrix.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Aviatrix Support: End-of-Life and End-of-Support Policy

> Official End-of-Life (EoL) and End-of-Support (EoS) policies for Aviatrix Controller and Gateway software, including the published lifecycle schedule.

*Updated: September 17, 2026*

This document outlines the official End-of-Life (EoL) and End-of-Support (EoS)
policies for Aviatrix Controller and Gateway software ("Aviatrix Software").
These policies provide predictable guidelines for lifecycle management, enabling
customers to plan their upgrade cycles effectively. Aviatrix targets three (3)
to four (4) Major.Minor (major.minor) software releases per year, although
actual release dates may vary based on product development and market
requirements. Patch releases (.patch) inherit the EoL/EoS timeline of their
parent Major.Minor release.

## Policy Goals and Support Scope

**Active Patching:** Aviatrix actively develops patches (bug fixes, maintenance
updates, security fixes) for the two (2) most recent Generally Available (GA)
Major.Minor releases.

**Technical Support:** Technical support is provided for releases that have not
reached their End-of-Support date. This policy provides a defined period of
technical support after routine patching ends.

## Definitions

**General Availability (GA) Date:** The date a specific Major.Minor software
release is officially published and made available to customers.

**End-of-Life (EoL):** The milestone after which Aviatrix Engineering ceases
providing routine patches (bug fixes, maintenance updates) for a specific
Major.Minor release (N).

**End-of-Support (EoS):** The final date Aviatrix Technical Support provides
technical assistance or accepts support requests for a specific Major.Minor
release (N).

**Transitional Release:** A Major.Minor release published outside the normal
feature cadence to deliver platform or operating-system foundation work. See
[Supported and Patched Releases](#supported-and-patched-releases).

## Lifecycle Milestones and Timelines

**End-of-Life (EoL) Date:** The EoL date for a release (N) is generally expected
to be after at least one patch is available for the next release (N+1), and
before the General Availability (GA) Date of the second subsequent release
(N+2).

*Example: the EoL date for release N falls on or after the first patch of N+1,
and on or before the GA date of N+2.*

**Impact:** After a release reaches EoL, routine patching ceases and the release
enters the support-only phase.

**End-of-Support (EoS) Date:** The EoS date for a release (N) is **no less than
six (6) months** after its End-of-Life (EoL) Date. Aviatrix frequently publishes
a longer period where customer adoption patterns warrant it; the published
schedule in this document is authoritative.

**Minimum Commitment:** Regardless of release timelines, Aviatrix guarantees
that **every** Major.Minor release made generally available, including
transitional releases, will be supported for at least 12 months from its GA
date.

**Impact:** Provides customers with a guaranteed minimum support lifecycle,
regardless of release cadence changes.

## Supported and Patched Releases

**Active Patching Scope:** Aviatrix actively patches the two most recent GA
Major.Minor releases. Routine patching for release N ceases at the EoL date for
that release, which falls after at least one patch is available for N+1 and
before N+2 becomes GA.

**Transitional Releases:** Aviatrix may occasionally publish a Major.Minor
release outside the normal feature cadence to deliver platform or
operating-system foundation work. A transitional release:

* carries the same 12-month minimum support guarantee as any other GA release;
* does not advance the N+1 / N+2 sequence used to calculate EoL dates for
  earlier releases; and
* may be published in the schedule below as part of a combined major-version
  line together with the following release, since upgrading within that line
  does not require a platform migration.

Where a combined line is shown, customers on the earlier release in that line
should upgrade to the later release in the same line to continue receiving
routine patches.

**Post-EoL Patching Exception:** Aviatrix may, at its sole discretion, provide
patches for releases that have reached End-of-Life but have not yet reached
End-of-Support.

**Technical Support Scope:** Aviatrix provides technical support for all
Major.Minor releases that have not reached their End-of-Support date.

**Fix Forward Approach:** Aviatrix follows a "fix forward" methodology. This
means that while resolution often requires upgrading to one of the actively
patched releases, Aviatrix support will assist in identifying potential
workarounds for supported versions where feasible.

## Planning for Success

Customers are responsible for managing their software lifecycle and planning
upgrades before a release reaches its EoS date. Staying current ensures access
to patches, features, and support. Aviatrix recommends considering both EoL (end
of patching) and EoS (end of support) dates in your planning cycles to ensure
continuous support coverage.

Upgrades within a major-version line are performed in place. Upgrading across
certain major-version boundaries requires a platform migration rather than an
in-place upgrade; the release notes for the target release identify when this
applies. Account for the additional planning effort when selecting an upgrade
target.

## Aviatrix CoPilot

Aviatrix CoPilot follows a continuous delivery model with automatic updates.
Only the latest release of CoPilot is supported, and CoPilot may only work fully
with actively supported Controller releases. For optimal performance and
functionality, Aviatrix recommends using CoPilot with the most current
Controller version. Refer to CoPilot release notes for specific compatibility
requirements.

## EoL and EoS Schedule Publication

EoS and EoL dates are not announced when a release is first published, as they
are relative to subsequent releases and release timing. These dates are
confirmed and published as future releases become available. Aviatrix reviews
and updates the schedule below at each Major.Minor GA.

## Policy Changes

Aviatrix reserves the right to update this End-of-Life Policy. Any changes to
this policy will not shorten the support period for releases that have already
been made Generally Available.

## Aviatrix EoL/EoS Schedule and Support Duration

*Status as of September 17, 2026*

| Release (N)       | GA Date (N)                                | EoL Date               | EoS Date      | Status                      |
| ----------------- | ------------------------------------------ | ---------------------- | ------------- | --------------------------- |
| 6.8               | Aug 09 2022                                | Aug 09 2023            | Nov 09 2023   | End-of-Support              |
| 6.9               | Sep 09 2022                                | Jan 09 2024            | Apr 09 2024   | End-of-Support              |
| 7.0               | Dec 08 2022                                | Apr 08 2024            | Jul 08 2024   | End-of-Support              |
| 7.1               | May 11 2023                                | Oct 31 2024            | Jul 31 2025   | End-of-Support              |
| 7.2               | Oct 15 2024                                | Oct 15 2025            | Apr 15 2026   | End-of-Support              |
| 8.0               | May 19 2025                                | Dec 22 2025            | Dec 22 2026   | Supported: support only     |
| 8.1               | Aug 11 2025                                | Jun 2026               | Apr 15 2027   | Supported: support only     |
| 8.2               | Dec 22 2025                                | Estimated October 2026 | Jun 30 2027   | Supported: actively patched |
| 9.0               | May 13 2026                                | Estimated Q1 2027      | Dec 31 2027   | Supported: actively patched |
| 10.x (10.0, 10.1) | Aug 13 2026 (10.0)<br />Sep 17 2026 (10.1) | Not Announced          | Not Announced | Supported: actively patched |

**Notes:**

1. **"Supported: actively patched"** means the release receives routine patches
   per [Policy Goals and Support Scope](#policy-goals-and-support-scope).
   **"Supported: support only"** means the release has passed its EoL date:
   Aviatrix Technical Support continues to accept and work support requests
   until the EoS date, and patches remain available at the discretion of
   Aviatrix per
   [Supported and Patched Releases](#supported-and-patched-releases), but
   routine patching has ended. Status values reflect the publication date above
   and are reviewed at each Major.Minor GA.
2. **Releases 10.0 and 10.1 form a combined line.** 10.0 was a transitional
   release per
   [Supported and Patched Releases](#supported-and-patched-releases). Customers
   on 10.0 should upgrade to 10.1, an in-place upgrade within the same line, to
   continue receiving routine patches. The 12-month minimum support guarantee
   for 10.0 runs from its GA date of Aug 13 2026.
3. **Estimated EoL dates** are projections tied to future release timing and may
   shift. **EoS dates shown as specific dates are committed and will not move
   earlier.** The EoS date of Jun 30 2027 for 8.2 and the EoS date of Dec 31
   2027 for 9.0 hold regardless of when the corresponding EoL dates land.
4. **The EoL date for 9.0** is set at the GA of release 10.2, currently expected
   in Q1 2027.
5. **Any release not listed above that predates the oldest release listed** has
   reached End-of-Support.
