Admin Users and Duo Sign in


This document describes a reference design using Aviatrix Cloud console’s user management and Duo authentication capability to manage multiple users with admin privilege.

As the cloud Ops team continues to expand to manage more cloud deployments, it is often required to give each member in the team her own username and password with admin privilege. In addition to username and password for log in credentials, a 2FA authentication can be added for enhanced security to manage cloud controller. DUO authentication is one of the supported methods. When enabled, it requires the user to accept a push message on the user’s mobile device from DUO service in addition to username and password at the user log in time.

The following diagram illustrates the user relationship in a typical cloud Ops department. In this example, the Ops team has created two cloud accounts. A cloud account is associated with one or more distinct cloud provider’s API credentials. Typically, a cloud account corresponds to an IAM account of a distinct AWS and/or Azure account with a credit card.

A default user “admin” is created by the system. In the picture below, admin has created two cloud accounts, each with a default user names bearing the cloud account name. Additional users in admin and cloud account are added by the admin or admin users.

Note that the default user created from the cloud account can only access information specific to its account from the console. The default user cannot be changed in the Users page described below.

Configuration Workflow for Admin Users

Add a new admin user

The page can be found at Accounts -> Account Users -> +New User.

After the first cloud account is created, additional admin users can be added from this page. The page can only be accessed by the admin or an admin user. Initially, the default users will be displayed. Once a new admin user is added, it will be added to the list. Only the new users added by this page can be changed or deleted.

When an admin user is created, changed, or deleted, an email is sent to the admin’s email address as a record for bookkeeping purpose. After the user is added, the user can log into the console with the specified user name and password. The user then has full access to the console like the admin. When the user login to the console, the admin username will be displayed on the top of the right hand corner.

Delete an admin user

The same page can be used to delete an admin user when the user leaves the group or the user role changes. After the delete button is clicked, a confirmation email is sent to the admin’s email address. Note that an admin cannot be deleted by himself or herself though the user has the full console access. Typically, the admin user is added or deleted by the special username admin.

Change admin user’s password

Again, the admin user’s password can be changed at the same page. An email notification is sent to the admin’s email address after the change is successfully done.

Configuration Workflow for Duo Authentication

Getting DUO API credentials

Follow the instruction in to setup DUO API credentials on DUO Security website.

Create Duo Authentication

To enable DUO, go to Settings -> Setup 2FA Login

Enter Duo integration key, secret key, and API hostname of your account in DUO website described earlier. Currently only DUO push is supported.

Once it is created successfully, the Duo push login applies to all users, including user admin. Every user (listed in settings -> Manage Accounts -> Users) who wishes to login to the system must have a matching user name in DUO account.

Remove Duo Authentication

The Duo authentication setup can be removed completely by clicking the Remove button on the same page.

Disable/Enable Duo Authentication

The authentication can be disabled or enabled without deleting the DUO credential configuration.

API Server Check

This button can be used to troubleshoot Duo API server connectivity when the API failure is occurring.